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EASTON AREA
SCHOOL DISTRICT
No. 526
SECTION:
CLASSIFIED EMPLOYEES
TITLE:
COMPLAINT PROCESS
ADOPTED:
July 20, 2006
REVISED:
526. COMPLAINT PROCESS
1.
Purpose
It is the Board's intent to establish reasonable and effective means of resolving
conflicts among employees, to reduce potential areas of complaints, and to establish
and maintain recognized two-way channels of communication between supervisory
personnel and classified employees for situations not covered by the terms of a
collective bargaining agreement or compensation plan.
2.
Authority
The Board adopts this policy to facilitate proper and equitable solutions to
complaints at the lowest appropriate level, and to establish an orderly procedure for
pursuing solutions.
There shall be no reprisals of any kind taken against any employees or their
representatives because of support of or participation in a complaint.
3.
Definition
Complaint - any unresolved problem or interpretation of federal or state laws and
regulations; policies and rules of the Board; and written administrative procedures.
4.
Guidelines
Complaints should be discussed in a private, informal conference between the
parties involved. At least one (1) private meeting should take place between the
parties before the complaint procedure is invoked.
A complainant may be represented or accompanied at any higher level of authority
by anyone s/he chooses.
If the same, or substantially the same, complaint is made by more than one employee
against one respondent, only one employee, on behalf of self and the other
complainants, may process the complaint through the prescribed procedure. Names
of all complainants shall appear on all documents related to settlement of the
complaint.
The time limits provided in this policy may be extended by mutual agreement of the
parties. Any decision not appealed within the time limits from one level to the next
level shall be considered settled on the basis of the last decision and not subject to
further appeal.
526. COMPLAINT PROCESS - Pg. 2
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Complaint Procedure
The complaint procedure for classified employees shall be outlined within each
collective bargaining agreement and shall be followed by the employees and the
Board.
Miscellaneous Provisions
All documents, communications, and records relevant to a complaint shall be filed in
a separate file and not be kept in the personnel file of any of the participants.
In the event a complaint is filed late in the school year, both parties shall endeavor to
expedite procedures so that the process may be completed as soon after the school
term as practicable.