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EASTON AREA
SCHOOL DISTRICT
No. 219
SECTION:
PUPILS
TITLE:
STUDENT COMPLAINT
PROCESS
ADOPTED:
March 5, 2007
REVISED:
219. STUDENT COMPLAINT PROCESS
1.
Purpose
The Board recognizes that students have the right to request redress of complaints.
In addition, the Board believes that the inculcation of respect for established
procedures is an important part of the educational process. Accordingly, individual
and group complaints shall be recognized, and appropriate appeal procedures shall
be provided.
2.
Definition
For purposes of this policy, a student complaint shall be one that arises from
actions that directly affect the student's participation in an approved educational
program.
3.
Authority
The Board and its employees will recognize the complaints of students, provided
that such complaints are submitted according to the guidelines established by Board
policy.
4.
Guidelines
The student should first make the complaint known to the staff member most closely
involved or, if none is identifiable, a guidance counselor; and both shall attempt to
resolve the issue informally and directly.
For complaints that must move beyond the first step, the student shall prepare a
written statement of his/her complaint which shall set forth:
1.
Specific nature of the complaint and a brief statement of relevant facts.
2.
Manner and extent to which the student believes s/he has been adversely
affected.
3.
Relief sought by the student.
4.
Reasons why the student feels entitled to the relief sought.
The complaint may then be submitted, in turn, to the building principal, the
Superintendent and the Board, with a suitable period of time allowed at each level
for hearing of the complaint and preparation of a response.
219. STUDENT COMPLAINT PROCESS - Pg. 2
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At each level the student shall be afforded the opportunity to be heard personally by
the school authority.
At each step the school authority hearing the complaint may call in the student's
parent/guardian.
The student may seek the help of a parent/guardian at any step.